Terms and Conditions

Our Online Terms and Conditions, and Privacy Policy

Last updated: 30 June 2021

Please read these Terms and Conditions carefully before using the https://www.prefsol.co.za website (the “Service”) operated by Preferred Solutions CC (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms.

Knowledge Base and Intellectual Property

The content of this website is and remains the intellectual property of Preferred Solutions CCSage Group PLC, Sage South Africa. Microsoft™ and any of our third-party solution providers. No content may be copied, modified or used without prior consent. Preferred Solutions presents this content “as is” and warrants that the greatest care has been taken that the content is accurate and up to date. The content of this website is presented “as is” and therefore no additions or deviations from this content by any party will be accepted or approved.

Governing Law & Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the Republic of South Africa. Please refer to Electronic Communications and Transactions Act 25 of 2002 and the POPIA Act of 2021. These terms and conditions shall be deemed to have been concluded in Somerset West, Western Cape, Republic of South Africa and shall be interpreted according to the laws of the Republic of South Africa. The client consents to the jurisdiction of the Magistrates Court of Cape Town in terms of the provisions of Section 45 of Act 32 of 1944 (including all amendments).


We reserve the right, at our sole discretion, to modify or replace these Terms at any time, and will indicate the date last updated for public access. If a revision is material, we will try to provide notice prior to any updated terms taking effect but cannot guarantee a notice period due to the changing environment and our products being supplier dependent. What constitutes a material change will be determined at our sole discretion.

Website & Online Privacy Policy

Preferred Solutions CC is committed to protecting consumer privacy online. By using our website or booking platform, you consent to the terms of Preferred Solutions CC’s Privacy Policy and processing of personal information for the purposes as described below.

You may be required to register in order to be granted access to certain information, services and/or products at this website. At the time of registration, you may be prompted by one of our online forms to provide certain personal information to us, including your name, phone number, company details and email address. This is needed for positive identification to deliver a quality service to our clients.

Our website uses cookies to help us provide better customer service and to enhance the user experience and deliver personalised content. A “cookie” is a small text file stored locally in the computer used to access your account and contains information relating to your past use of this website. You can accept or decline cookies through your browser settings. Go to the HELP function of your browser to learn how. Please understand that if you choose to decline cookies, you may not be able to fully experience the interactive features of this website.

To protect the privacy of personal information provided by you, Preferred Solutions CC employs industry-standard controls including Internet firewalls, intrusion detection software, and network monitoring. Additionally, only authorised administrators and staff have access to systems containing such information. We urge you to take every precaution to protect your personal data when you are on the Internet.

The Preferred Solutions website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the website; the pages that you access and the Internet address of the website from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the website.

To view our full Privacy Policy as required by the POPIA Act of 2021, please review on this link: Privacy Policy | Preferred Solutions

Website Disclaimer & Terms of Use

We endeavour to provide the best possible content and information to our clients. Please note that the following applies:

  • The content of the pages of this website was created for marketing purposes and should be used for general information only. Content is subject to change without notice.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Our Address & Contact Details

Preferred Solutions Head Office
3 Gardner Williams Avenue, Paardevlei Precinct, Somerset West, Western Cape,
Republic of South Africa

  • Sales: sales@prefsol.co.za
  • Accounts & Billing: admin@prefsol.co.za
  • Support: support@prefsol.co.za

Central Switchboard Number: +27 (0) 21 840 2620