Microsoft Dynamics 365 Business Central

A True Cloud ERP with the power of Microsoft Connectivity and Incredible features out of the box

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A Cloud-Based Business Management Solution that gives you the flexibility and functionality to run your business from any location or device

Product Overview

Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution which enables customers to upgrade from their entry-level accounting software or legacy ERP system to one single, comprehensive solution to manage finances, operations, sales and customer service.

Why Microsoft Dynamics 365 Business Central is the right product for you:



Incredibly Easy to Use


Go from quote to cash without leaving your Inbox. Easily export data to Excel and create outgoing documents directly in Word. Full integration with Microsoft Office 365.



Full Integration with Micorsoft Office 365


Microsoft Dynamics 365 Business Central integrates completely with Microsoft Office 365, so you can can work more effectively right from Outlook, Word or Excel and get the job done!



Get the Complete Picture


Get a complete picture of your business and make informed decisions with powerful reporting and custom dashboards.



Work on any device, at any time


Work from a desktop, laptop, tablet or phone with one experience that is consistent and secure.



Automate your Business Processes


Automate and secure business processes with easy-to-create workflows and audit trails.



Expand as your business grows


Be ready for growth with a scalable solution in the cloud - so it's easy to set up, manage and extend.

No. of Users Multi-users, Unlimited
No. of Companies Unlimited
Database required None - Online-Based
Support Included by Microsoft. SLA can be added by Preferred Solutions.


More Information:

Microsoft Dynamics 365 Business Central has a monthly subscription per active user, and is provided as Software as a Service (Saas)


Product Features

Features of Microsoft Dynamics 365 Business Central

Highly adaptable and rich with features, Business Central enables companies to manage their business, including finance, manufacturing, sales, shipping, project management, services, and more. Companies can easily add functionality that is relevant to the region of operation, and that is customized to support even highly specialized industries.

Financial Management

  • General Ledger: Set up a company and start posting to the general ledger, chart of accounts, general journals, VAT facilities, recurring journals and source codes.
  • Budgets: Work with budgets in general ledger accounts.
  • Deferrals: Set up deferral templates that automate the process of deferring revenues and expenses over a pre-defined schedule.
  • Fixed Assets: Keep track of fixed assets and related transactions such as acquisitions, depreciations, write-downs, appreciations and disposals.
  • Audit Trails: The system automatically assigns audit trails and posting descriptions to every transaction. In addition, users can define reason codes to create complementary audit trails.
  • Bank Account Management: Create, operate and manage multiple bank accounts for catering to your diverse business needs and across different currencies.
  • Reconciliation: Reconcile your bank statement data automatically to open bank account ledger entries and keep track of all your bank statements.
  • Dimensions: Add unlimited dimensions to any ledger for advanced transaction analyses.
  • Currencies: Manage multiple currencies throughout the system, including payables and receivables, general ledger reports, resource and inventory items and bank accounts.

Customer Relationship Management (CRM)

  • Contacts: Maintain an overview of your contacts and record your contact information for all business relationships.
  • Campaigns: Organise campaigns based on segments of your contacts that you define.
  • Opportunity Management: Keep track of sales opportunities, section your sales processes into different stages and use this information to manage your sales.
  • Item Transfers: Track inventory as it’s moved from one location to another and account for the value of inventory in transit at various locations.
  • Warehousing: Manage items on a bin level. Pick and put away items in a bin and move items between bins using a report that optimises space using picking processes.

Human Resources

  • Employees: Group and track employee information and organise employee data according to different types of information, such as experience, skills, education, training and union membership.
  • Expense Management: Post expenses against employee cards to track and reimburse their expenses.

Project Management

  • Resources: Register and sell resources, combine related resources into one resource group or track individual resources.
  • Estimates: Monitor resource usage and get a complete overview of your capacity for each resource with information about availability and planned costs on orders and quotes.
  • Jobs: Keep track of usage on jobs and data for invoicing the customer. Manage both fixed-price jobs and time-and-materials jobs.
  • Time Sheets: Time sheets are a simple and flexible solution for time registration with manager approval and integrate with Service, Jobs and Basic Resources.


  • Production Orders: Create and manage production orders and post-consumption and output to the production orders.
  • Version Management: Create and manage different versions of the manufacturing bill of materials and routings.
  • Agile Manufacturing: Plan rush hours, make exceptions and handle last-minute changes to your processes with multiple planning options.
  • Supply Planning: Plan for material requirements based on demand, with support for master production scheduling and material requirements planning.
  • Demand Forecasting: Plan and create production and purchase orders, taking into consideration the demand forecast together with the level of available inventory and parameters of requirement planning.
  • Capacity Planning: Add capacities to the manufacturing process. Set up routings and use these routings on production orders and in material requirements planning.
  • Machine Centres: Manage capacity on several levels; on a more detailed level for machine centres and on a consolidated level for work centres.
  • Finite Loading: Take capacity constraints into account so that no more work is assigned to a work centre than the capacities can be expected to execute during a given time period.

Service Order Management

  • Service Orders: Register your after-sales issues including service requests, services due, service orders and repair requests.
  • Service Price Management: Set up, maintain and monitor your service prices.
  • Service Item Management: Record and keep track of all your service items, including contract information, component management and BOM (Bills of Material) reference and warranty information.
  • Service Contract Management: Record details on service levels, response times and discount levels, as well as on the service history of each contract, including used service items, parts and labour hours.
  • Planning: Assign personnel to work orders and log details such as work order handling and work order status.
  • Dispatching: Manage service personnel and field technician information and filter according to availability, skills and stock items.

Other Features

  • Multiple Languages: Switch languages on the client in real time, provided that the desired language is available.
  • Reason Codes: Define a set of reason codes that can be assigned to individual transactions throughout the system, providing user-defined audit trails.
  • Extended Text: Set up an unlimited number of lines to describe inventory items, resources and general ledger accounts.
  • Intrastat Reporting: Automatically retrieve the necessary data to report Intrastat information to statistics authorities. Local customs authorities can inform you whether your company is obligated to file such a report.
  • Microsoft Outlook 365 Integration: Synchronise your to-do items and your contacts with your meetings, tasks and contacts in Outlook.



User Benefits

User Benefits of Microsoft Dynamics 365 Business Central

The cloud has opened up new avenues for companies of all sizes to affordably expand capabilities, create greater efficiency and mobility, and be prepared for ever-changing business conditions. Benefits of a modern technology platform like Microsoft Dynamics 365 Business Central include:

Comprehensive Integration

Deploy one solution to manage your financials, sales, service, and operations with the ability to connect applications like payroll, banking apps, CRM systems, or custom APIs.

Automate & Secure Business Processes

Improve productivity and get more done with easy-to-create workflows, audit trails, and enterprise-level security—features that basic accounting software can’t provide.

End-to-end View of your Business

Centralize your data from accounting, sales, purchasing, inventory, and customer interactions to get an accurate end-to-end view of your business.

Trusted Technology Provider

As a Microsoft product, it creates security as a trusted, leading technology provider for businesses of all sizes around the world.

Enables Mobility

Empowers a mobile workforce by delivering the same experience across devices, regardless of their location.

Connects your Entire Business

Automatically pulls your systems and processes together so your people don’t have to.

Fast from the Start

Delivers an easy-to-learn solution that people just intuitively know how to use.

Office 365 Integration

Reinvent business productivity with Microsoft Dynamics 365 Business Central and Microsoft Office 365

To stand out from the competition, businesses need to make every minute count and every customer engagement shine. Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps businesses manage financials, sales, service and operations easier and faster from day one. It integrates with Office 365 to connect business processes and personal productivity like never before, bringing insight and efficiency to your daily tasks.

To see various instances on how the seamless integration between Microsoft Dynamics 365 Business Central and Microsoft 365 can boost your productivity - no matter where you are - please download this handy guide document below.

Office 365 Integration Guide

Why Choose MBC

Why Choose Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a business management solution that’s connecting people and processes like never before. From day one, it makes managing your financials, sales, service, and operations easier and faster.

Turn your multiple disconnected systems into one. Boost efficiency with automated tasks and workflows—all from within familiar Office tools like Outlook, Word, and Excel. Get a complete picture of your business and make better business decisions, with built-in intelligence when and where you need it.

With your business running in the cloud, it’s easy to change and adapt at your own pace without IT. Start with what you need, quickly and easily, then be ready for growth.

Only Microsoft delivers a connected technology platform bringing together business applications with tools for productivity, communication, and collaboration. Microsoft business solutions deliver insight across your devices, all while helping you to:

Connect Your Business

Bring your systems and processes together

Unify your business from finance and operations to sales and marketing with a comprehensive and modern solution. Easily integrate to applications like payroll, banking apps, or custom APIs. Get the same consistent and secure experience whether on a desktop, laptop, tablet or phone. Access customer information, create sales orders, review and approve quotes and purchase orders—wherever business takes you.

Streamline Quote to cash, all within Microsoft Office 365

Shorten the time from quote to cash when you can set up customers or vendors, create quotes, process orders, and submit invoices without leaving Outlook. Send your invoices as PDF attachments that include a PayPal link to expedite payments. Use familiar Office 365 tools to work together and connect with colleagues and customers. Create professional-looking business documents using customizable Microsoft Word templates. Easily export and update data in Microsoft Excel.

Automate and secure your processes

Improve productivity and get more done with easy-to-create workflows, audit trails, and enterprise-level security
Connect workflows across sales and accounting to automatically track cash flow. Secure purchasing, credit authorization, and vendor payment processes with pre-defined alerts and approval workflows.

Make Smarter Business Decisions

Get an end-to-end view

Centralize your data from finance, sales, service, and operations to get an accurate end-to-end view of your business. All data stays up to date, so you can spot trends, prevent issues, and deliver great customer experience.

Sell smarter and improve customer service

Configurable dashboards and multidimensional reports help you analyze key performance indicators (KPIs), inventory, sales, and order status. Easily track ongoing sales performance and leverage actionable insights to focus on customers that have the greatest potential for long-term growth. Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Guide employees to optimal outcomes

Use built-in intelligence to predict when and what you need to replenish, ensuring inventory levels are maintained. Leverage sales forecasts to automatically generate production plans and create purchase orders. Avoid shortages and lost sales by automatically offering substitute items when requested items aren’t available. Get built-in recommendations on when to pay vendors to take advantage of vendor discounts or avoid overdue penalties. Manage budgets and monitor progress with real-time data on available resources.

Start and Grow Easily

Tailor to your needs

Customize and adapt applications to support your unique business needs. With a simple drag-and-drop interface, you can rearrange fields, rename groups, and reposition elements.

Add industry or business extensions

Work with a Dynamics 365 partner and leverage pre-built applications (available through the AppSource marketplace) to easily and cost effectively extend Dynamics 365 to fit your industry or business needs. Combine with Microsoft PowerApps and Microsoft Flow (as part of Microsoft Office 365) to compose new applications and extend existing business processes.

Be ready for growth

Start with what you need and grow at your own pace to run your entire business in the cloud. Easily import data from other solutions using data migration wizards and assisted setup. Get contextual guidance with in-product tutorials, when and where you need it. Handle the most common business processes from day one, like quotes, orders, invoicing, purchasing, cash management, and reporting. It’s built in the cloud, so it’s easy to set up, manage and scale.

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