What Our Valued Clients Say About Us
Read our Client Testimonials
"We have been operating Sage Evolution in our business since late 2016. Without Preferred Solutions as a business partner, we would have been in dire straits. The support offered by their staff to iron out the initial teething problems and training, as well as the on-going assistance we have needed with the software has been outstanding. The people at Preferred Solutions are friendly, always willing to go the extra mile and only a phone-call away." - Debbie Zirn, Mister Packaging
"Roelien van der Linden has been involved as a Sage Pastel consultant with Helderberg Hospice for plus minus the past 10-12 years. It has been one of my most pleasant working experiences to work with Roelien for so many years. Her professionalism, commitment, integrity, support and "walking a road" with her clients is above question. She is always friendly, eager to find a solution to a problem and delivers a high quality service to her clients. No matter what the problem might be, or how busy she is, Roelien will always respond to messages and assist till the problem has been solved. She is an absolute ray of sunshine to work with and no matter where she might be, you can always count on her reliability, loyalty and support. Her service delivery is of sterling and outstanding quality. I am looking forward to still have a long and pleasant working relationship with Roelien." - Ansa Prinsloo, Helderberg Hospice
"For the past + 10 years, Roelien van der Linden has been the Erin vale Country Estate Home Owners' Associations' Pastel/ Payroll Consultant. During this time, we have been continually impressed with her work ethic as well as the professional way in which she has approached every task. Roelien has always been available when we experience issues, whether with Pastel or SARS and willing to go the extra mile to assist, with an amazing grasp of the problems presented. Our biggest fear was losing her when she relocated to England, but to our great delight she is still able to assist via e-mail and do our very necessary statutory requirements via Team Viewer. Roelien is an invaluable asset to the Prefsol Team, and we truly hope that she will continue to work for them for years to come." - Erna Kemp, Erinvale Country Estate Homeowners Association
"Preferred Solutions verskaf uitstekende diens aan Koup Produsente en is altyd bereid om die ekstra myl te stap om goeie diens te verseker. Die personeel is vriendelik en ek beveel enigeen aan om van Preferred Solutions gebruik te maak." - MW Stadler, Koup Produsente Koöperasie Bpk
"Ek is al meer as 9 jaar 'n klient van Preferred Solutions en nog elke keer het hulle my baie mooi gehelp met enige navraag wat ook mag hê. Het nog altyd net baie vriendelike diens vanaf hulle ontvang en verwys al my kliente na hulle indien ek hulle nie kan help nie. Hulle is baie professioneel en hulle naam sê alles. Hou aan met julle uitstekende diens." - Hannelie van der Westhuizen, Hoërskool Hermanus
"In 1992, I started using Pastel, version 1.0.1 which was in DOS version (windows did not exist at that time). Pastel being the 1st and only accounting program I have ever used.
As in everything we do, it took a while to learn the program. I was working in Oudtshoorn at the time & Preferred Solutions was only a call away, I managed to convince the company to go all the way with Preferred Solutions on the Accounting side and the Payroll program. I have always felt easy in the staff’s company, where they have taken the time to explain, analysis , assist where ever they could. Amazingly calm telephone manner, especially when “we” the client are busy having panic attacks on the other side of the line. Preferred Solutions will never let you or your company run out of Invoice paper or payslips, as their staff always do courtesy calls and some how, just know when you are about to run out of stationery, which they even deliver to your offices. I will never forget when my laptop crashed, I called Charlotte Jordan at Preferred Solutions, I was in a state as I had clients who needed their paperwork for SARS. She was so calm and patient in assisting me, told me to bring my laptop to their offices, which I did. I got my laptop back the same day and nothing was lost, how the service department managed to retrieve the work, only they know.
I so appreciate the emails of continual updates that are happening and the invites we receive when they are promoting something new.
My biggest fear is that Preferred Solutions decides to move their offices to Cape Town one day." - Cheryl Hacker, CH Accounting
“I highly recommend Preferred Solutions for all our Pastel Partner and Payroll solutions and problems. Their team is not only highly efficient and professional, but their quick turnaround time in solving queries is outstanding! Keep up the great work guys. Outstanding service and support always!” - Julie Marshall - Financial Manager, Petregaz South Africa
"Beste Jurien, Ek wil net graag vir jou ‘n boodskap stuur… Baie, baie dankie vir alles wat jy vir ons doen, in die 9 jaar wat ek vir Iona werk, kon ek nog altyd, op jou knoppie druk as daar iets fout is. Jy is altyd bereidwillig om te help maak nie saak of dit in die aand is want jy het nie tyd deur die dag nie, dankie dat ek jou ‘n vinnige boodskappie kan stuur oor ‘n probleem en jy kom dadelik terug. Ons geniet dit om saam met jou te werk en ek hoop regtig ons kan nog vir baie jare saamwerk!! Dankie vir jou puik diens." - Elzette Potgieter, Iona
"My experience with Preferred Solutions has always been a pleasant one. My queries been answered and if need be help has always been given by telephone or team Viewer. Telephone calls been returned. I would strongly recommend Preferred Solutions!" - Elna Norris - Glow Gear
"We have been a client of Preferred Solutions since March 2015, when we changed from Pastel Partner to Sage Evolution. We are running 33 KFC outlets and use the Branch Accounting & Fixed Assets modules. The implementation process was a pleasant experience. Their friendly staff are highly capable and provide us with expert advice and support. They really set the golden standard for great service. Almost five years down the line we are proud to be associated with Preferred Solutions and can highly recommend them to anyone wanting to get the job done efficiently and pain free. Preferred Solutions back themselves with knowledge and deliver on all promises made." - Wicas van Deventer, TradeOn
"I would like to commend Jurien Bruintjies for the excellent customer service and assistance he has been delivering to Induli Wholesale Nursery for the past 10 to 12 years with both our Pastel Accounting and Payroll packages. He is very efficient and knowledgeable and assists us with all problems and errors that occur, financial year ends and has managed all upgrades or installations of later packages we have moved to over the years. A great THANK YOU to Jurien and Preferred Solutions for your ongoing support and service." - Debbie Falck, Induli Wholesale Nursery CC
"It is with much enthusiasm that I am writing to recommend the services of Roelien van der Linden. I have been privileged to have known Roelien for the last 15 years or more and our journey together has been a bliss. She is someone that takes the time to recount a positive experience, and it speaks volumes. I have always been completely satisfied with her performance. She does an excellent job and will always go the extra mile. She is well informed about the latest developments with regards to payroll and SARS. She is always punctual or will keep you informed of any delays. I would like to take this opportunity to thank her for her patience and professionalism. Having the peace of mind that she is hands on and dealing with matters is invaluable and I am looking forward too many more worry-free years with her. I hope this letter reflects how special she is. I never have to check up on her performance, I trust her completely. I recommend her to you without reservation." - Anlie Maree, IMAC Hydraulics
"I have used the services of Preferred Solutions on many occasions, to obtain quotations on packages and also for advice where needed. They assisted me with the VAT increase on various Pastel programs for three companies for whom I work. All their divisions are knowledgeable and helpful and the staff seem to be both efficient and friendly. The seminars I have attended have been helpful and it’s been good for networking purposes. Thank you Preferred Solutions!" - Caroline Hirst, Boland Books
"We moved over from Pastel Partner to Sage Evolution in our business in August 2016. Cari was fantastic with the implementation process and training of all our Admin staff. The support offered by their staff has been great. Cornia is always efficient in arranging the necessary consultants to call me back when I have had a problem and Philiswa is always willing to assist and go the extra mile. Dealing with Preferred Solutions is always a pleasure . I also deal with Roelien regarding Pastel Payroll and she is wonderful. She always returns my calls and never fails to solve a problem for me. Her service is outstanding." - Tracy Gerard, Cape Aqua
"Jenny Huxter has been involved as a Sage Pastel consultant with Vinopoly Wines since 2015. The support that we received from Jenny when we’ve changed our accounting program to Sage Evolution was outstanding. It is a privilege working with such a highly motivated, friendly and talented person. I highly recommend Preferred Solutions. Their professional and highly efficient team is always available and willing to walk the extra mile. " - Leanie Terblanche, Vinopoly / Van Loveren Wines
"We at the Province Lighting Group are impressed with the services provided by Preferred Solutions. We moved our business to them at the start of 2019 and have enjoyed a successful partnership ever since. Their team is efficient, friendly and well managed, which allows us to continue with our main business. They make sure the job gets done!” - Robyn Childs, Province Lighting
"Hi Jurien, I just want to take a moment of your time to thank you for the professional service I am always receiving from yourself at each and every visit. You are an absolute asset to Preferred Solutions and I trust that your company is fully aware of this. I don’t think you realise that in October 2016 you walked into my office and I was like…. Right who is this gentleman and what does he want. You came into my office introduced yourself and do what you do best. Since then I have on numerous occasions called you for assistance and just want to thank you for always taking the time to answer my questions, explaining and sometimes having to re explain my queries. I don’t think you have ever not returned a call and the reason I am telling you this is because I have previously tried to liaise with one of your colleagues and well sorry the respective person could just not compare to the excellent service I receive from you. I look forward to many more visits from you, with the consistent professionalism you always present.” - Tamara Bain, Sparkle Products
"It is with much enthusiasm that I am writing to recommend the services of Preferred Solutions. Medical Innovations has been using Preferred Solutions to support our system for the past 11 years and has always been satisfied with their performance. They do an excellent job, are always punctual, and offer the most competitive rates. I am happy to recommend the service of Preferred Solutions. ” - Elzaan Vermeulen, Medical Innovations
"We moved over to Sage Evolution from Pastel Partner in July 2017. Evolution has just been a pleasure for us to work with. Preferred Solutions have provided us with excellent support in the process of setup and further development as we progressed with the system. They are always willing to assist us in inquiries and requests. A special thanks to Charlene, Cari, Sally, Dane, Corina and Delicia for their assistance . We would not have been able to use the system as efficient as we currently doing if it were not for Preferred Solutions.” - Jandre Lambrechts. Bearnibbles SA
"The assistance from the consultant is excellent, he is always willing to help any time even after hours. We are very happy with the outstanding service we have received from Preferred Solutions and would recommend them to anyone.”- Ilze Karsten, Arc Fuels
"More Charmante, Ek wil maar net se baie dankie dat jy altyd dadelik beskikbaar is as ek hulp nodig het! Jy is altyd so behulpsaam en vriendelik. Dankie!!! Preferred Solutions maak dit altyd soveel makliker.”- Susan Serfontein, Doempie Masjien Verhuring BK
"Sedert ek werk hier by Stellenbosch Golf Club, het ek vir Preferred Solutions gebruik vir al ons Payroll en Pastel ondersteuning. Preferred Solutions se diens is topklas en hul ondersteuning het my nog nie in die steek gelaat nie. Dankie Preferred Solutions!”- Jahndre Du Toit, Stellenbosch Golf Club
"We’ve been working with Preferred Solutions as a business partner for Sage Evolution since 2013. Their willingness to help, friendliness and availability are of great value to us and give us the peace of mind that no problem is a crisis.”- De Keur
"Jenny and Cari-Lee have been involved with our switch over to Sage Evolution in 2017. Since day one they have been hands on and always available if we have any questions or problems. They go the extra mile to ensure that everything is up and running and working. I would be able to recommend Preferred Solutions to anyone.”- Lisa Nel, Somerset College
"We started working on Pastel in 2014 and it was very much a challenge for us as staff from the Western Cape Department of Agriculture. We experienced a lot of trials and tribulations, but by the end of our first official year closure we were all Pastel efficient, at the 2014 year-end closure we were assisted by Jenny from Preferred Solutions, Jenny is an absolute saviour to all our queries we had and still have, thank you Jenny it is appreciated, and your cuppa tea will always be waiting. Recently all our queries and errors have been rectified by Anton who is able to assist us remotely via Team Viewer and his assistance in this manner is very much appreciated as it cuts the time of having to travel to the department. Once again thank you to Jenny and Anton.”- Malinda Fryer, Department of Agriculture - Elsenburg
"Jenny Huxter and the Team from Preferred Solution have been instrumental in the way we look at our Accounting processes and systems, and with the implementation of Sage Evolution, our business has been elevated to a new level. The wealth of knowledge that Jenny and her team brings to the table is undeniable and they have truly added value to our business. From implementation through to support, the Preferred Solutions team delivers professional service and we are very proud to be associated with a Company of their stature. We would like to thank the entire team for the ongoing efforts and support and we are looking forward to future endeavors. ”- Adriaan Rood, Noordgrens Landgoed
"Our Company, Void Pro Manufacturing & the Voidcon Group, looked into a new Accounting package during 2018. We received multiple quotes, but Preferred Solutions was the best rate and their services are tailor made to suite different needs and budgets. We received Training by what I would refer to as “one of the best Consultants”. The professionalism, expertise and help even after the implementation was beyond expectation. The help desk was also willing to help at any time, especially in the beginning with sometimes trivial queries. We have been using the Sage 100 Evolution for a year and we are truly happy with the product and the service we received from Preferred Solutions.” - Karen Van Niekerk, Void Pro Manufacturing.